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Our Support Model

AV Support works to a recovery model of service delivery where we evidence and track service users incremental steps and improvements using and build on the strength of the people we support, whilst carefully tracking their progress at every stage of their lives.  Of course there will be ups and downs and bumps along their recovery journey, however, if their focus remains to be recovery and they continue to strengthen their resolve, we will support individuals along their journey to positive changes, new lives and more healthier lifestyles.

At AV Support, our team uses Positive Behaviour Support (PBS) model to improve the quality of life for individuals who use our services.

Positive Behaviour Support

Positive Behaviour Support (PBS) is a person-centred, inclusive, and value-led approach to supporting individuals with challenging behaviours. It is a proactive and evidence-based approach that focuses on understanding the reasons behind a person’s behaviour and seeks to develop positive and proactive support strategies to address their needs.

The primary goal of PBS is to improve the quality of life of individuals with challenging behaviours by reducing the use of restrictive interventions such as physical restraint and promoting the use of positive, proactive, and least restrictive approaches to support them.

Why Do Individuals Need PBS?

Behaviours are a form of communication. The PBS model aims to understand and improve behaviours by empowering individuals through less restrictive alternatives to physical restraint, changing structures, cultures, and environments.

AV Support’s PBS team works with staff providing direct support to assess individual needs, develop robust PBS support plans, and implement them through mentoring and practice leadership to understand support. Our PBS support model helps in the following ways:

  • The model promotes a consistent and person-specific plan of support that reduces risks for the person, staff, and others
  • PBS focuses on the person’s quality of life and ensures people are happy and fulfilled.
  • It helps others understand behaviour and the importance of meeting people’s needs, as behaviour is often a way of communicating an unmet need.
  • The PBS model makes sure the systems we use to support people work for the person.

How We Support through PBS?

We believe that everyone should have the chance to live in a home, in a community, with access to life’s opportunities. However, for those with behaviours that challenge, mental health issues, and learning disabilities, this hasn’t always been possible. Therefore, our staff is fully trained and equipped with the right skills to support individuals to lead fulfilling lives by identifying their triggers and supporting them to develop skills that will ease their distress and enable them to live their best life.

At AV Support, we understand the importance of providing a consistent and personalised support routine to help individuals achieve their personal outcomes. The PBS Team is here to ensure that each individual is empowered and supported through a positive behaviour support approach, making sure that the systems we use to support people work for them.